Teams That Work

Creating Conditions for Project Teams That Work

Decisions made about one aspect of a project or operation often have consequences in other aspects.  In hierarchical organizations, these unintended consequences will either be ignored until they cause problems or they will be delayed while approvals are secured.  Both alternatives are undesirable.  Integrated teams can offer assurance that consequences will not be ignored while speeding the approval process.  To be effective, however, teams must be composed of members that share understandings, motivation, goals, and objectives. 

People who attend this seminar will learn how to:

• establish conditions that permit shared understandings among team members
• establish effective communication processes within teams
• motivate, measure, and reward winning team performance
• lead teams that learn and improve their own performance over time
• control dysfunctional and non-productive team behaviors
• employ conflict within teams constructively
• leverage the value of rapid decision making

Course Agenda

• Establishing the foundation: shared understanding, integration, and trust
  • Knowledge sharing and shared understanding
  • A sense-making perspective
  • Effective communication processes
• The raw material: people and context
  • Building a winning team
  • Pay systems for teams
  • Meeting performance challenges
• Constructing the design: leadership, knowledge, management, and information sharing
  • Emerging leadership models
  • Designing the knowledge-management infrastructure
  • Overcoming barriers to information sharing
• Its all about action: process and development
  • Influence and political processes
  • Conflict and teams
  • Team development
  • Rapid decision making